Frequently asked questions
Everything you need to know about riding, sending, moving your pet, and driving with Ridelynk.
What is Ridelynk?+
Ridelynk is an all-in-one app to book a ride, send a parcel, or move your pet — and to drive and earn. It connects riders, senders, and drivers across the US with upfront pricing and real-time tracking.
How do I book a ride with Ridelynk?+
Download the Ridelynk app, set your pickup and drop-off, choose a vehicle type, and confirm. You'll see the fare upfront and can track your driver on the map in real time.
How much does a Ridelynk ride cost?+
You see the price before you book — no surprises. Fares depend on distance, time, and the vehicle type you choose, from budget-friendly to premium. You can pay by cash or card.
Can I send a package or parcel with Ridelynk?+
Yes. Ridelynk Delivery lets you send parcels, packages, and documents across town. Enter pickup and drop-off, add a receiver, and track the delivery live from pickup to drop-off.
Can I transport my pet with Ridelynk?+
Yes. Ridelynk offers pet transport so you can move your pet safely with a verified driver, with live tracking and a safety PIN handed to the driver at pickup.
How do I become a Ridelynk driver?+
Sign up as a driver in the app, complete a quick verification (profile photo, driver's license, insurance, vehicle details and registration, and a vehicle inspection), and once approved you can go online and start accepting requests.
How much can I earn driving with Ridelynk?+
You earn on your own schedule with no shifts and no minimums — start and stop whenever it suits you. Earnings depend on how often you drive, trip distance, and demand in your area, and you can cash out to your bank.
Where is Ridelynk available?+
Ridelynk operates across the United States. Availability can vary by city — open the app to see rides, deliveries, and pet transport near you.
How does Ridelynk keep riders and drivers safe?+
Every driver is verified, trips are tracked in real time, and a safety PIN confirms the right rider or package before a trip starts. You can share your trip and reach support any time.
How do I pay for a Ridelynk ride or delivery?+
You can pay with cash or by adding a card in the app. Card payments are processed securely through Stripe, and drivers receive their earnings through connected bank payouts.
How do I cancel a Ridelynk ride?+
You can cancel from the tracking screen or from your active ride on the home screen. If no driver accepts a request within about a minute, it's automatically cancelled and you can book again.
How do I delete my Ridelynk account?+
You can request permanent deletion of your account and personal data at ridelynk.com/delete-account, or by emailing support@ridelynk.com.